Ways for Fixation of QuickBooks Delivery Error (Delivery Server Down)

Are you experiencing QuickBooks Delivery Server Down error? Don't worry we are here to help you in fixing such errors from your QuickBooks.

Jun 30, 2025 - 19:23
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Ways for Fixation of QuickBooks Delivery Error (Delivery Server Down)

When running QuickBooks, different forms of network related errors may creep in. These result in disruption of the server of the bank and QuickBooks. Even if the connection is fine, users may. QuickBooks delivery server down error is one error in this category which is observed when sales or invoices are sent to the customer in QuickBooks.

Due to this, all attempts to email your customers the invoice are thwarted. Through this article, we have discussed all about the Delivery Server Down error in QuickBooks Online. Thus, keep read on!

Methods to rectify QuickBooks Delivery Error Server down

Below are discussed easy solutions to help you troubleshoot the QuickBooks Server down error.

Solution 1: Configure email id format

  • Move to Settings, and go to Accounts and Settings.
  • Opt for Company and then go with the Company info
  • Here, review the formats of the emails and make necessary corrections in an wrong format For example “email:PQRSCompany@company.com” is incorrect and “email:” portion needs to be removed to make it correct.

Solution 2: Rectify email address of the location

This solution is especially important to those users who use the location tracking option. Perform the following steps:

  • Go to Settings, and then go for All lists
  • Now, hit on Locations, and search for the location used in the invoice.
  • Tap on Edit, and also check the email address in “This location has a different email address for communicating with customers”.
  • Tap on Save.

Solution 3: Fix the format of Invoice

Review the invoice and delete special characters in the invoice info. These may include ! @ # $ % ^ & * ( ) _ - = + : ”

Discard these characters in the Description, Message, Email id, Attachment name, and Custom form templates.

Solution 4: Configure Sales form email

  • Advance to Settings, then to Account and Settings.
  • Now, go for Sales, and after that, choose Online delivery
  • Clear the checkbox next to PDF Attached
  • And hit on Save.

Solution 5: Check if Print and PDF settings are set correctly

First check if the Adobe reader settings are correct. For this, ensure that the size is opted for as the “Actual size”, and also set the Orientation to “Automatic”. Lastly, make sure that choose paper source by PDF size is set to the “On” mode.

After that, configure the Google Chrome settings. For this:

  • Run Google Chrome, and go to Settings, and then to Advanced drop-down.
  • Now, click on Content Settings and tap on PDF Documents
  • Now, disable download PDF files option

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qbsenterprisesupport Jimmy Anderson is co-owner of QBS Enterprise Support that works to provide bookkeeping and accounting services. He is fascinated in travel and loves to spend time in the natural beauty.